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Help - Frequently Asked Questions

Custom jigsaw puzzle close up

Frequently Asked Questions

What size jigsaw puzzles can you supply?

We supply jigsaw puzzles from 35 to 1,000 pieces. For a full listing of puzzle sizes please visit the 'About our Jigsaw Puzzles' page.

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Are the jigsaw puzzles boxed?

Yes, all of our jigsaw puzzles are supplied in sturdy cardboard boxes. The pieces are contained within resealable polythene bags and the boxes have labels showing the design of the puzzle within.

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Can you supply special sized jigsaw puzzles that are not listed?

We do not manufacture the puzzle blanks and therefore cannot supply jigsaws with special sizes or shapes other than those listed on the 'About our Jigsaw Puzzles' page.

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How big are the jigsaw pieces?

The approximate piece sizes range from approximately 17mm to 40mm square and are given on the 'About our Jigsaw Puzzles' page.

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What are the jigsaws made of?

All pieces made from good quality cardboard with a dye sublimation printable coating.

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How long do the jigsaw puzzles take to make?

Jigsaw puzzles are despatched with 72 hours of receiving your order.

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How do I send my photo for a custom jigsaw puzzle?

There are various ways to send your photo to use. Please go to the 'How to Purchase a Custom Jigsaw Puzzle' page for full details.

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What is the best resolution for my design or photograph?

Anything over 300 dpi (dots per inch) is good enough. The bigger the image the better. Please go to the 'How to Purchase a Custom Jigsaw Puzzle' page for full details.

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My design/photo is a different shape to the puzzle - will it looked squashed when you print it?

We will adjust your design for best fit on the product. If we have any problems we will contact you.

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My question is not in this list. What should I do?

If we have not answered your question here, please go to the Contact Page to call us or send us a message.

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